Lorraine Primary

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Getting started

• Welcome package
• Mapped network drives
• Printing & scanning
• Onedrive storage
• Email address
• Help desk
• FAQ's

Self-help guides

• Access my web portal
• Access my email account
• Adding a mail signature
• Setup a local email account
• Setup email on my phone
• Install Office 365
• Scanning a document
• Submit work for print
• Printing guide
• Request CCTV footage
• Shortcuts on Excel

ICT Policies

• ICT Policy
• Email policy
• CCTV policy
• Print policy
• Laptop policy
• Wi-Fi & Internet policy
• Web policy
• Backup policy
• BYOD policy
• Website policy
• Social media policy
• Pen test policy
• Knowledge base policy
• Risk assessment policy
• Software installation policy
• Hardware installation policy
• Device decommissioning plan
• Equipment disposal policy
• Disaster recovery plan (DRP)
• Removable media policy
• Remote access policy
• Virtual private network (VPN)
• Password protection policy
• Data retention policy